Communication concepts, basically,
refer to different types of communication, topics of communication and
communication terms.
‘Ask Jeeves’ actually defines this
term pretty well, so we’ll go with that.
Thank you, Jeeves. That will
be all.
Remember that scene in Monty
Python’s The Meaning of Life? The one where the middle age couple order a
philosophical conversation from a restaurant? Well, that scene pretty much sums
up the topic part. A topic of communication, quite simply, is what you talk
about; it is the subject being discussed.
A type of communication could
be, for example, professional communication. In this type of communication,
personal information is kept to a minimum and topics are more likely to include
work-related themes. A conversation on the same work-related themes that takes
place with your Wife or Husband, however, will include a lot more personal
data, such as opinions and information that may be unprofessional to reveal in
the workplace.
For example, a conversation
with your manager about a project might go something like this, “I’m concerned
that this deadline is going to be difficult to meet. It might be prudent to
discuss effective time management strategies with the staff in order to ensure
success”
However, that same
conversation, when conducted with your partner, might be closer to this, “I
have no idea how I’m going to get all this stuff finished on time. I’m so tired
and the staff just aren’t putting in the effort. It takes them ages to do
anything”
See the difference?
Communication terms are those
terms that are used in the discussion. “Effective time management strategies”
for example, is a term used in our above conversation regarding oncoming
deadlines. It is a term not generally used in day-to-day discussion with loved
ones and friends, but is frequently used in workplace communications. As a
result, it is specified as a professional terminology and used in the
professional communication example, but not
in the romantic communication example.
Communication is a vast and
varied field of study; areas as diverse as psychology, marketing and business
management devote considerable time to the study of effective communication.
The phrase ‘communication
concepts’ refers to just one part of an enormous (and potentially
all-encompassing) subject.
